Does RealWear keep its products in stock?
Yes, our service level is to maintain product availability for purchasing on demand.
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Category: Question Answer
Is Cell Service included with the HMT-1 or HMT-1Z1?
No. The device itself is not a cell phone. See the LTE Modem option. Additional software is required for video conferencing and Wifi or bluetooth […]
Read moreCan the HMT-1 act like a phone out of the box?
You will need to add third-party apps and software. There are dozens of options available. Check with your RealWear rep or reseller for ideas, or […]
Read moreDoes HMT-1 or HMT-1Z1 work with a personal Hotspot (ie. handheld device)?
Yes. RealWear HMTs can be connected to a personal hotspot however please check with your IT Administrator for company security procedures. Bluetooth is enabled via […]
Read moreDoes RealWear make custom solutions?
Yes! Depending on the size of the order, we are open to custom solutions. We also will design downloadable 3D printed solutions if needed (check […]
Read moreDoes RealWear have a certification program for software?
Yes, we’ve worked with hundreds of software providers over the years based on customer requests. It’s best always to check with the software vendor directly […]
Read moreWhat PPE /hardware is my device compatible with?
By design, our system platform is the world’s most open, flexible and configurable by design. We’ve tested a number of solutions and have posted them […]
Read moreHow can I estimate my shipping or freight cost?
Estimated shipping averages 3-5% of purchase price. For more information, check with your regional representative.
Read moreWhat is the shipping turnaround or lead time to my country outside U.S.?
International shipping is processed international economy with a “typical” transit time of…
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