Hewlett Packard Enterprise
Hewlett Packard Enterprise is a global technology leader focused on developing intelligent solutions that allow customers to capture, analyze, and act upon data seamlessly from edge to core to cloud. HPE enables customers to accelerate business outcomes by driving new business models, creating new customer and employee experiences, and increasing operational efficiency today and into the future.
HPE makes IT environments more efficient, productive and secure, enabling fast, flexible responses to a rapidly changing competitive landscape. HPE enable organizations to act quickly on ideas by delivering infrastructure that can be easily composed and recomposed to meet shifting demands, so they can lead in today’s marketplace of disruptive innovation. Hewlett Packard has been in the innovation business for more than 75 years.
HPE delivers high-quality, high-value products, consulting, and support services in a single package. That’s one of our principal differentiators. We have industry-leading positions in servers, storage, wired and wireless networking, converged systems, software, services and cloud. And with customized financing solutions and strategy, we can provide the right tech solutions for your unique business goals.
HPE Visual Remote Guidance for the Enterprise
HPE Visual Remote Guidance (VRG) is a secure, enterprise-ready collaboration solution that can boost productivity, increase efficiency, and decrease costs for your organization by using live visually-guided interactive sessions with extended teams. VRG enables phones, tablets, and hands-free wearable devices to connect via 3G, 4G, 5G or WI-FI, to the enterprise.
Focused on support field services, VRG quickly connects a remote mobile workforce with subject matter experts to receive in-the-moment guidance, while also allowing interaction with vendors, partners, and other resources.
In a few seconds, remote users can:
- Activate visual guidance sessions through mobile apps or simple voice commands to wearable devices
- Live-share complete images, video, audio, and data with extended teams and record the sessions
- Collaborate with experts for faster identification and better resolution of complex technical issues
As a result, VRG increases uptime and reduces overall cost, with fewer calls, shorter repair time, decreased travel requirements, and fewer parts sent onsite. This innovative, market-leading solution is offered in either cloud (SaaS) or hybrid on-premises architectures.
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